Use the information on this page to get the most out of AM Service services and to clarify all details.


No payment is necessary at the moment of online reservation.
Payment may be with a major credit card.
The price rate is guaranteed for the course of the rental from the time of pick-up to the time of drop-off, for a maximum of 365 days from the day that the rental start.
For certain vehicles, and in particular during certain periods, it may be necessary to make an online credit card payment in advance.


All prices indicated include the added-value tax (VAT) of 22% unless otherwise specified.


The cost of fuel is the clients responsibility. If the vehicle is furnished with a full tank of fuel when the client picks it up, and returned with less fuel in the tank the client must pay for the fuel required to fill the tank, as well as a refueling fee of € 15,00.


Minimum age applicable to rent

23 years old, with a category B license which the renter has had in their possession for at least one year. It is possible for persons at least 21 years of age and with a license of category B/C/K to rent but they must pay an additional supplementary fee of € 15,00 per day.


Second driver

The rented vehicle may be driver by a person other than the one who has stipulated the contract by payin a supplementary fee of € 5,00 per day. The client must comunicate this eventuality to the rental agency and give the name of the person who may also drive the vehicle, assuming the legal responsibility detailed in article 116 paragraph 12 of the “Codice della Strada” (Italian Motor vehicle code of the Street) (D.L.285/92) regarding allowing person without a driver’s license to drive.


Theft Protection (TP)

Theft protection is mandatory in Italy is automatically included in the rental. TP limits your financial liability with respect ot AM Service, for the cost of repair or replacement of the AM Service vehicle as well as its parts and acessories, in the event of theft or loss of the vehicle during the course of the rental, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
TP non-waivable excess
All rentals are subject to a non-waivable excess fee, which varies depending on the vehicle group rented, for which the client is responsible in case of loss or theft of the AM Service vehicle during the rental.


Super Theft protection (STP)

The Super TP is an optional cover that can be requested when renting.
The Super TP exempts the customer from any liability, with the consequence of eliminating the penalty (deductible), loss of AM Service or damage to parts and/or accessories due to theft, attempted theft or vandalism.


Collision Damage Waiver (CDW)

The Collision Damage Waiver (automatically included in the rental contract) limits your financial liability for damage to the AM Service vehicle, its parts and accessories, for causes other than theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
CDW Non-Waivable Excess
All rentals are subject to a non-waivable excess which varies depending on the class of vehicle rented, for which the clienti s responsible in the event of damage to the AM Service vehicle during the rental.
It is possibile for the client to further reduce their excess liability – Please see Super CDWfor more details.


Super Collision Damage Waiver (SCDW)

Super CDW is an additional protection to waive the already limited liability in case of damage to AM Service vehicle including car glass, with concomitant elimination of the waivable fees. The Super CDW option does not cover theft, undercoating or tire damage, nor vandalism.


Pick-up and Drop-off

A supplementary fee of € 15,00 in urban areas in which there is a rental office, and € 1,00 per Km for areas outside the city.
For drop offs after the business hours of the rental agency, it is necessary to pay an additional fee of € 30,00.
The business hours of the rental offices are the following:
Airports 8.30am – 10.30pm , Tourist location 8.30am – 1pm, 4pm – 7pm.



AM Service withholds the right to make the decision whether or not to furnish the client with a replacement vehicle, regardless of the reasons for the which a substitute is needed.


Extension of the rental period

If the client wishes to extend the rental period beyond that agreed to at the time of rental pick up, they must immediately contact the rental office from which they took the vehicle to allow for an extension also for the insurance coverage.


Lost, stolen or broken keys

The loss, theft or breakage of the keys will incur a penalty of € 189,00.


Children’s car seats

Child safety seat is € 15,00 per day max. 4 days charge.


Personal Accident Insurance (PAI)

PAI is an optional insurance, it provides the named driver a specified amount of accidental death insurance and medical coverage for injuries due to an accident while in the A.M. Service’s vehicle.


Administration fee

In the event of an accident an administration fee of € 55,00 may be applicable even when the SCDW has been purchased.
Customer must provide the agreed statement of facts on motor vehicle accident filled in.


One way rental

You can pick up your car at one location and drop off it to a different location with an additional fee of € 50,00. Valid to Sardinia only.


Car Tyre policy (CTP)

The additional insurance CTP guarantees full coverage in the event of car tyre damages.



The removal of personal items, garbage bags, bottles, cans, animal hair etc. is considered to be extraordinary cleaning of the vehicle, the cost of which varies between € 15.00 and € 60.00 inc. VAT


Rules for Cancellation

No cost if the cancellation occurs with at least 30 days notice;
80% of the cost with a notice of at least 15 days;
100% with notice less than 15 days from the date of delivery of the vehicle.